Frequently Asked Questions

Q: Why should I book using this website?
A: By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

Q: What is the earliest I can Check-in?
A: Standard check-in time is 2pm.

Q: Can I arrive late?
A: Yes, please give us a call if you're wanting to arrive after 9pm.

Q: Do you have undercover parking?
A: Yes, we have a majority of  undercover parking.

Q: Are your rooms non-smoking?
A: Yes, all rooms at Rocklea International Motel are non-smoking.

Q: Do you have a restaurant?
A: No. We have chargeback facilities with the hotel across the road that has an excellent menu.

Q: Do you have room service?
A: No.

Q: Do you have wireless internet in guest rooms?
A: Yes

Q: Do you have an outdoor entertainment area?
A: Yes, we have a garden area.

Q: Do you have Foxtel?
A: Yes, in all rooms.

Q: What is your Cancellation Policy?
A: Cancellations must be made at least 24 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount for the first cancelled night will be charged.

Q: How do I guarantee by booking?
A: Credit card details are required to secure room booking or a $200 cash bond. Please note a debit card is not a credit card and therefore requires a bond.